Shipping Policy

Last Updated: April 1, 2025

1. Overview

At Indinext.com, we are committed to delivering your orders safely and on time. This policy outlines our shipping procedures, delivery timelines, and related guidelines.

2. Shipping Areas

📍 We currently ship across India.
📍 We do not offer international shipping at this time.

3. Delivery Timeframes

Estimated delivery times (excluding Sundays and public holidays):

🛵 Standard Delivery

  • Metro cities: 3-5 business days.
  • Tier 2 cities: 5-7 business days.
  • Remote areas: 7-12 business days.

⚡ Express Delivery

  • Available for select locations.
  • Delivery within 1-3 business days.
  • Additional shipping charges may apply.

⏳ Delays May Occur Due To:

  • High order volume during sales & festivals.
  • Unforeseen circumstances like weather, strikes, or lockdowns.
  • Remote location deliveries.

4. Shipping Charges

  • Free shipping on orders above ₹999.
  • Standard shipping: ₹49-99 depending on the product & location.
  • Express shipping: ₹199-299 (if available for your area).
  • Cash-on-delivery (COD) orders may have an additional fee.

5. Order Processing

📦 Orders are processed within 24-48 hours after payment confirmation.
📦 Orders placed after 2 PM IST will be processed the next business day.
📦 You will receive an email confirmation once your order is shipped.

6. Tracking Orders

🔍 You can track your order via:

  • Your Indinext.com account dashboard.
  • The tracking link sent to your registered email.
  • The website of our shipping partner.

7. Shipping Partners

We work with reliable courier services such as:
🚚 Blue Dart, Delhivery, DTDC, Ekart, Xpressbees, India Post, and more.

8. Delivery Attempts

📌 Up to 3 delivery attempts will be made.
📌 If undelivered, the package will be returned to our warehouse.
📌 Redelivery may be possible with additional shipping charges.

9. Address & Contact Information

📍 Ensure your address and phone number are correct to avoid delays.
📍 We are not responsible for incorrect addresses or failed deliveries.
📍 Contact support immediately for any address changes before dispatch.

10. Damaged, Lost, or Delayed Packages

🚫 If you receive a damaged package, report it within 48 hours with photos.
🚫 If your package is lost in transit, we will investigate & process a refund/replacement within 5-7 business days.
🚫 Delays caused by couriers, weather, or government restrictions are beyond our control.

11. Special Shipping Conditions

📌 Bulk Orders – May require extra processing time.
📌 Festival/Peak Season Orders – Delivery times may be longer.
📌 Remote Areas – Additional shipping charges may apply.

12. Changes to This Policy

We reserve the right to update this policy anytime. Any changes will be effective immediately upon posting.

13. Contact for Shipping Queries

📧 Email: support@indinext.com